took truck in for oil change and tire rotation, first oil change, apparently first free oil change expires at 1 year . Was not aware of that but ok learning experence. also wanted lurching transmission checked. said they could not verify problem. when ask if they were aware of problem that everyone else in the world is aware of in the 8 speed transmission Chris said he had never heard of it. Wow, just wow. ask about light lines on back up said they were fine. ok guess if they can see them ok with them. and the real zinger was the mud all over the drivers side floor and even mud on the outside step, so much for putting down papers and keeping the vehicle clean. should have bought a Ford.

EXCELLENT

I was there for 3-1/2 hours before walking out in the service area to see if my car was done. I had a 1:00 apt. It was for an oil change and tire rotation. I also told them at check in when you put my vehicle in gear on occasion it clunks, can they check it. “Of course”. It was written down wrong and so they test drove it and heard no noise. I asked if they could clean the inside.”of course “. Not done. I asked if someone could give me a trade in price as I keep getting email that they want my car. “Of course “. Not done.

My sales person Josh was very busy, but he went out of his way to help me remove my tonneau cover.

Best part was when I phoned, I didn't feel rushed or that I was a bother to the person I called. I was able to ask questions and the person answered cordially.

Wait time was quick & efficient, thank you

Couldn’t ask for a better experience

Friendly and nice

I brought my new truck in to get the bed liner installed. The service manager was great and very friendly. When they were finished with the install and my truck was brought back out front my driver's seat had been completely moved and adjusted and there was mud all over the driver's side floor mat. Also, I was told someone would put my new license plate on for me but that didn't happen. I left and did it myself.

John Allen the family owner and his team , Jason Raby, sales rep, went above and beyond to show me different models,,prices. I was impressed that none of the staff tried to sell me anything, they allowed me to decide for myself without pressure.